Haji Games' Terms and Conditions

1 General Terms & Conditions

Haji Games (referred to as "we", "the platform", or "the site") operates an online gaming platform for players in Bangladesh. These Terms and Conditions form a legally binding agreement between Haji Games and its players. By visiting the Haji Games website, registering an account, or playing any game, you agree to be bound by these terms.

Haji Games believes in treating its players with transparency and fairness at all times. Our platform operates under an international gaming licence and adheres strictly to all applicable regulations. These Terms and Conditions are provided to ensure every player can understand them with ease.

• These Terms and Conditions apply in both English and Bengali; in the event of any conflict, the English version will take precedence.
• Haji Games reserves the right to amend these Terms and Conditions at any time and will notify players of any such changes.
• If any part of these Terms and Conditions is found to be unlawful by a competent authority, the remaining provisions will continue to be in full effect.
• All disputes relating to Haji Games will be resolved through an international arbitration tribunal.

2 Account Register

Creating a valid account is every player's first step at Haji Games. You are required to provide accurate and complete information at the time of registration. Haji Games reserves the right to close any account created with false or misleading information and forfeit all associated balances.

• Each person may register only one account; multiple accounts per individual are strictly prohibited.
• The name, date of birth, and mobile number provided at registration must be accurate.
• Keep your account password strictly confidential and do not share it with anyone.
• Any unauthorised use of your account must be reported to Haji Games immediately.
• A phone number and email address must be verified to complete registration.
• Haji Games may request additional identity verification at any time if deemed necessary.

3 Age Verification

You must be at least 18 years old to play any game on Haji Games. By registering, you confirm that you meet this age requirement. However, Haji Games may verify your age at any time by requesting a national ID card, passport, or birth certificate.

• Failure to verify age will result in temporary or permanent account suspension.
• Parents and guardians are responsible for ensuring that minors cannot access Haji Games.
• Documents submitted for age verification are stored securely and are not shared with third parties.

4 Deposits and Payments

Haji Games accepts deposits via bKash, Nagad, and Rocket. All deposits are credited to your account instantly. Haji Games charges no deposit fees, though your mobile banking provider may apply transaction charges.

• Minimum deposit amount is BDT 100 (one hundred taka).
• The payment method used for deposits must be registered in your own name.
• Deposits from third-party accounts are strictly prohibited and any such funds will be returned.
• Haji Games may request additional verification for any suspicious transactions.
• A transaction ID will be issued for each deposit.

5 Withdrawal Policy

Withdrawing your winnings from Haji Games is straightforward and secure. However, you must complete the KYC (Know Your Customer) process before making a withdrawal. This process verifies your identity and ensures the security of your funds.

• Minimum withdrawal amount is BDT 500 (five hundred taka).
• Withdrawals are typically processed within 1 to 3 business days.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Winnings from bonuses are subject to wagering requirements.
• Haji Games may require additional documentation for large withdrawal requests.
• Withdrawals may be temporarily placed on hold if fraud is suspected.

6 Bonus Terms

Haji Games regularly offers exciting bonuses and promotions. Each bonus comes with its own terms and conditions that must be read before claiming. Any attempt to abuse bonuses may result in account closure.

• Each bonus can only be claimed once, unless otherwise stated.
• Bonuses will be automatically cancelled upon expiry.
• Multiple bonuses cannot be used in combination unless explicitly stated in the promotion.
• Haji Games reserves the right to modify or cancel any bonus offer at any time.
• Certain games may not be eligible for bonus play — see the promotions page for details.

7 Gaming Rules

All games on Haji Games — slots, Live Casino, Sports Betting, and bingo — are governed by specific rules. Each game has its own payout rate and rules, which are clearly displayed within the game.

• All game outcomes are governed by RNG (Random Number Generator) technology.
• If a game is cancelled due to a technical error, the bet amount will be refunded.
• If a Sports Betting event is cancelled, the bet will be automatically refunded.
• Haji Games is not responsible for any disruptions caused by loss of internet connection during gameplay.
• Exploiting any bug or glitch in a game is strictly prohibited.

8 Prohibited Activities

Haji Games is committed to maintaining a fair and safe gaming environment. The activities listed below are strictly prohibited and will result in permanent account closure and forfeiture of all balances.

• Operating multiple accounts under the same identity.
• Attempting to abuse bonuses or exploit the system.
• Using hacking, cracking, or any software to gain an unfair advantage.
• Using Haji Games for money laundering or as a channel for illegal funds.
• Attempting to exploit any game error or bug to gain an unfair advantage.
• Attempting unauthorised access to another player's account.
• Impersonating or attempting to deceive Haji Games staff.

9 Account Closure and Suspension

Haji Games reserves the right to temporarily or permanently close any account without prior notice under the circumstances listed below. Account closure decisions are final, and balances may be forfeited in cases of Terms and Conditions violations.

• If a terms violation is confirmed.
• If registration is completed using false information.
• If fraudulent or suspicious activity is detected.
• In compliance with regulatory guidelines.
• When the player requests self-exclusion.

Players may voluntarily close their account at any time. Any remaining balance may be withdrawn before closure, provided no terms have been violated.

10 Responsible Gaming

Haji Games believes gaming should be entertainment — not an addiction. That's why we have multiple safeguards in place to promote responsible gaming for every player. If you feel your gaming habits are getting out of control, please contact our support team immediately.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Cooling-Off Period: Take a break ranging from 24 hours to 30 days.
• Self-Exclusion: Temporarily exclude yourself from the platform for a set period.
• Reality Check: Receive reminders about your gaming session at regular intervals.
• Loss Limit: The game will automatically stop if your losses exceed the set limit.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

11 Privacy Policy

Haji Games takes the security of your personal information seriously. We are fully transparent about how we collect, use, and protect your data. To read our full Privacy Policy, Privacy Policy page page.

• Your personal data will never be sold to any third party.
• All data is protected by SSL encryption.
• Information may be shared with authorities where required by legal obligation.
• You may request the correction or deletion of your personal data at any time.

12 Changes & Updates

Haji Games reserves the right to update or amend these Terms and Conditions at any time. We will notify you in advance of any significant changes via email or SMS. Continued use of the platform after any changes have taken effect will be considered your acceptance of the updated terms.

• The date of any change will always be shown at the top of the page as "Last Updated".
• Archived copies of previous terms are available upon request.
• If you do not agree to the updated terms, you may request to close your account.